This blog is intended to give advance notice regarding an upcoming technical change that may impact your older hardware connecting to Xibo Cloud. By June 30th 2028, Xibo Cloud will no longer be compatible with HTTPS connections for devices running Android 4, as well as older versions of webOS and Tizen. We are sharing this timeline with you well in advance so you can plan your hardware lifecycle and network infrastructure over the next couple of years.
HTTPS connections rely on a chain of trust between the webserver and the device making the connection. Every device has a built-in “VIP List” of highly trusted organisations called Root Certificate Authorities. That list should be kept up to date over time as security updates are installed. Old organisations are retired and new ones are added as security standards change. These older devices will not have received any kind of security update in more than 10 years now, and so the time has come when that static list is too out of date for us to continue to support it into the future.
It is already challenging to support these older devices, and we rely on a special kind of certificate called a cross-signature to do so. This specific cross-signature required is scheduled to expire during 2028. Once it expires, older operating systems that do not receive modern security updates will no longer recognise our Cloud certificates automatically, resulting in failed connections. That will be the case for the majority of websites accessed from those devices, not just Xibo’s servers, and is likely to also affect self-hosted Xibo installations.
We recommend evaluating your network and choosing one of the following paths:
There’s no immediate action needed right now. However, we strongly encourage you to audit your current device inventory and begin factoring this upcoming change into your future planning.
If you have any questions or need advice on upgrading your hardware, please reach out to our support team via My Account.