There was a small issue found with the installer in versions 1.4.2 and 1.2.3. It meant that people installing those versions may find their server key has been set incorrectly.
If you’ve already installed 1.4.2 or 1.2.3, you’re strongly recommended to upgrade to the versions we’ve just uploaded (with a .2 suffix on the download file) which contain a fix for this, as well as a change to some internal validations that the system does.
Once upgraded, you’re strongly recommended to check your server key appears as you expect in the server settings.
Apologies for any inconvenience caused.
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Holiday Opening Times and Dispatch Deadlines 2024/2025
Please note our holiday opening hours and dispatch deadlines for 2024/25.
Service Desk Availability - 15th November 2024
Our Service Desk will be running at a reduced capacity on Friday 15th November 2024 to allow us to conduct whole-team training. Tickets can still be logged as normal.
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