Getting the Player Status
Docs
Introduction
CMS Installation
CMS Configuration
CMS Upgrades
Android Installation
Windows Installation
webOS Installation
Tizen Installation
Linux Installation
Player Upgrades
Player Licensing
White Labelling
My Account
Resolving Common Issues
Troubleshooting / FAQ
Android FAQ's
webOS FAQ's
- Xibo for Android
- Install a White Label or a different Player version on DSDevices
- CEC Screen Power on/off with DSDevices
- Hardware Recommendations
- Philips Signage SoC Monitors
- Managing Storage on the Android Device
- Player Settings
- Players without an Internet Connection
- Remote Administration with SS Helper
- Restart Rooted Device with a Shell Command
- Running Xibo for Android
- Resolving Common Issues
- Error shown when I try to licence my Player?
- Player not updating from the CMS?
- I can see my Licence entry but the Player appears unlicensed?
- Error message - Player is missing dependencies
- My scheduled Layouts are not working?
- Layout won't play? Splash screen plays?
- Watchdog error message
- Troubleshooting for Administrators
- Audit Trail
- Log Information
- Player Logs
- Getting the Player Status
- Request Player Status via CMS - Logged in Players only
- Request Player Status directly from a Device
- Can I use the Xibo name / logo?
- Can I run a Xibo Player on Raspberry Pi?
- How can I increase the upload file size limit?
- How do Players communicate with the CMS?
- How many displays can Xibo support?
- How do I reset the Xibo_admin account password?
- Power On/Off for Players
- Testing with Xibo
- Why do I need a Default Layout?
- Xibo for Android FAQ's
- Autoplaying Embedded Youtube Videos
- Closing to Home screen
- Displaying Images
- Embedded TV
- External SD card not listed when running Banana-Pi
- Helper Command to change Time zone
- HTML5 Video
- Memory Notifications
- Menu not accessible
- SSL Support
- Using Portrait Displays
- Video wont play properly
On this page
Getting the Player Status
To further investigate issues, you may be asked to provide a screenshot of the Status Window on your device.
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If your Players are already connecting to the CMS and are showing as logged in, click the link for steps on how to Request via the CMS
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If your Players are not connected to the CMS, click the link for steps on how to Request directly from the Device
