webOS Firmware Guide
- Xibo for Android
- Install a White Label or a different Player version on a DSCS9
- CEC Screen Power on/off with DSDevices DSCS9
- Hardware Recommendations (website?)
- Philips Signage SoC Monitors (website?
- Managing Storage on the Android Device
- Player Settings
- Players without an Internet Connection
- Remote Administration with SS Helper
- Restart Rooted Device with a Shell Command
- Rooting a Device
- Running Xibo for Android
- Resolving Common Issues
- Error shown when I try to licence my Player?
- Player not updating from the CMS?
- I can see my Licence entry but the Player appears unlicensed?
- Error message - Player is missing dependencies
- My scheduled Layouts are not working?
- Layout won't play? Splash screen plays?
- Watchdog error message
- Troubleshooting for Administrators
- Audit Trail
- Log Information
- Player Logs
- Getting the Player Status
- Can I use the Xibo name / logo?
- Can I run a Xibo Player on Raspberry Pi?
- How can I increase the upload file size limit?
- How do Players communicate with the CMS?
- How many displays can Xibo support?
- How do I reset the Xibo_admin account password?
- Power On/Off for Players
- Testing with Xibo
- Why do I need a Default Layout?
- Xibo for Android FAQ's
- Autoplaying Embedded Youtube Videos
- Closing to Home screen
- Displaying Images
- Embedded TV
- External SD card not listed when running Banana-Pi
- Helper Command to change Time zone
- HTML5 Video
- Memory Notifications
- Menu not accessible
- Orientation Settings for the DSDevices DSCS9 Player
- SSL Support
- Using Portrait Displays
- Video wont play properly
On this page
webOS Firmware Guide
When using the Xibo for webOS player it is important to make sure your devices are running the latest firmware, to ensure that all security and performance improvements are up to date. You can check the recommended firmware version of your webOS devices by going to this link.
Once you know the firmware version that is recommended for your hardware, you can compare this to the currently installed version. This information can be found in two locations:
Press the Home button on your remote to reveal the webOS dashboard. You will see the currently installed firmware version listed in brackets, under the
Signage Name entry:
Press the Settings cog button on your remote control. This will open the Settings window on the left hand side of the screen. Choose the
General option, followed by
System Information. You will now see the firmware version listed under the
S/W Version entry:
If you discover that the Firmware is out of date, you will need to upgrade it to ensure that you have all of the latest fixes and improvements for your hardware.
To obtain a copy of the latest firmware for your device, you can contact LG support or contact us on the Xibo Help Desk.
How to Update the Firmware on a webOS monitor.
- Create a folder in the root directory of a USB storage device.
- Rename the folder to LG_MONITOR.
- Copy the Firmware EPK into the folder.
- Connect the USB to the monitor and a message will appear on screen.
- You will receive confirmation once the update is complete.
You can also upgrade the Firmware remotely, using the
Control Manager functionality built into your webOS devices. Please note that you will need to have a saved copy of the firmware EPK saved on the machine you plan to use for the remote upgrade.
- Using a machine on the same local network as your webOS device, open a web browser and go to the private IP address for that webOS device. Please note that you must use the http protocol. For example if the private IP for your device is 184.108.40.206, you will need to enter
You may be taken to a page that confirms that the connection is insecure. To proceed you will need to select
Advanced optionsand choose to proceed to that IP address.
- You will be greeted with a password entry screen, which also includes a 4 digit code for authentication. Enter the password for your device and the code you can see and choose
If you have not used this functionality before, there will be a default password set for your device. You can find this password in the device manual.
- Now that you have logged in, you will see 3 options, as shown in the screenshot below. Choose
- Once the Control Manager dashboard has opened, you will see the menu options listed to the left hand side of the screen. Click the
Device Controloption to reveal the
S/W Updateoption, as shown in the screenshot below.
- You can now upload the firmware you have downloaded to your device using the
Browsebutton to locate the EPK on your local machine.
You may find on occasion that you need to revert to a previous firmware. If this should happen, you will need to override the standard settings to force the device to install an older version. This can be completed locally at the device.
- Follow the steps outlined in this guide for the Local Upgrade via USB method.
- After you connect your prepared USB to your device, press the Settings cog button on your remote control.
- Highlight the General option and press the 7 key on your remote seven times until the Software Update page appears.
- Once the
Software Updatepage has appeared, you will see the option to select the firmware on your connected USB. Press the
Updatebutton to start the upgrade.
- You will receive a confirmation message once complete. If your device does not automatically restart after receiving that message, please do this manually.