Xibo closes to the Home Screen
- Xibo for Android
- DSDevices DSCS9X/95 Set-up Guide
- Install a White Label or a different Player version on DSDevices
- CEC Screen Power on/off with DSDevices
- Hardware Recommendations
- Philips Signage SoC Monitors
- Sony Bravia SoC
- Hisense Commercial Displays SoC
- Managing Storage on the Android Device
- Player Settings
- Players without an Internet Connection
- Remote Administration with SS Helper
- Restart Rooted Device with a Shell Command
- Running Xibo for Android
- Resolving Common Issues
- Error shown when I try to licence my Player?
- Player not updating from the CMS?
- I can see my Licence entry but the Player appears unlicensed?
- Error message - Player is missing dependencies
- My scheduled Layouts are not working?
- Layout won't play? Splash screen plays?
- Watchdog error message
- Troubleshooting for Administrators
- Audit Trail
- Log Information
- Player Logs
- Getting the Player Status
- Request Player Status via CMS - Logged in Players only
- Request Player Status directly from a Device
- Can I use the Xibo name / logo?
- Can I run a Xibo Player on Raspberry Pi?
- How can I increase the upload file size limit?
- How do Players communicate with the CMS?
- How many displays can Xibo support?
- How do I reset the Xibo_admin account password?
- Power On/Off for Players
- Testing with Xibo
- Why do I need a Default Layout?
- Xibo for Android FAQ's
- Autoplaying Embedded Youtube Videos
- Closing to Home screen
- Displaying Images
- Embedded TV
- External SD card not listed when running Banana-Pi
- Helper Command to change Time zone
- HTML5 Video
- Memory Notifications
- Menu not accessible
- SSL Support
- Using Portrait Displays
- Video wont play properly
On this page
Xibo closes to the Home Screen
Generally speaking, there are 3 types of condition on Android that will cause the Android Player to close:
Application Exception
This is an error message raised by the application code which causes it to terminate. Every time an instance of this type of error occurs, Xibo Signage are notified and take action to resolve the issue in the next version (where possible).
Application Not Responding (ANR)
This is an error caught by the Android O/S when an application is taking too much time and holding up the device. We are confident that our application doesn’t cause errors of type 2, we are constantly testing for this situation.
Resources Pressure
This is where the Android OS detects that the free RAM on the device is running low and closes the application to free up resources. This type of error is very difficult to detect and counter and is usually caused by other applications running on the device, or the device firmware itself. We have tested some devices that caused applications to close almost immediately due to RAM usage.
Solutions and Automatic Restart
Xibo protects against these 3 error types using the Automatic Restart functionality which can be enabled in Display Setting Profiles. This functionality checks to see if Xibo for Android is still running, and if not - requests that it be restarted.
- Navigate to the Display Settings page under the Displays section of the Menu in the CMS
- Use the row menu for the appropriate Display Profile and Edit
- Click on the Advanced tab
- Use the tick box for Automatic Restart
- Save
Prevention is preferable to a cure, but unfortunately the problem is often with the device hardware / firmware or another application and not with the Xibo Software. As a best practice all non-essential applications should be stopped or uninstalled and the latest firmware available for the device should be used.
We maintain a Device Compatibility list with reported issues which can be used for reference.
